Header Builder problem | PenciDesign Support

bakab replied

4 years ago

Customer Reply

Thanks for the update, problem solved.

bakab replied

4 years ago

Customer Reply

We added css for the gradient color transition, the code below breaks it, I think I removed the code, it's fixed, can you check it too?

.penci_builder_sticky_header_desktop:after {
content: '';
width: 3000px;
height: 4px;
animation: customrotate 3s infinite linear;
background: linear-gradient(to right,#30ff90 0,#ed2ded 25%,#ff7600 50%,#30ffe6 75%,#30ff90 100%);
position: absolute;
bottom: 0;
}
@keyframes customrotate{from{background-position:-3000px}to{background-position:0}}

bakab replied

4 years ago

Customer Reply

same error as metaevren.net

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked your site. The header display properly.

Please send me a screenshot related to your issue.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please wait for me to check this issue on my devices then send you an update soon.

Regards,
PenciDesign.

bakab replied

4 years ago

Customer Reply

All URLs except the URLs in the attached image give this error.

I cleared the cookies a few times.

https://metaevren.net/meta-oculus/

https://metaevren.net/resident-evil-4-vr-mercenaries-modu/

https://metaevren.net/microsoft-icin-ar-space-anchors-patentini-aldi/

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please send me a related URL to this issue.

Regards,
PenciDesign.

bakab replied

4 years ago

Customer Reply

Hi,

The error does not appear on the pages that I created the critical CSS, but the error persists in the subpages and content pages that I did not create

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

In this case, please follow these steps:

Clear all the site cache, then turn off/disable all the cache/minify plugins,
Run the critical CSS Tool & regenerate critical CSS,
Reactivate the cache plugin.

Regards,
PenciDesign.

bakab replied

4 years ago

Customer Reply

when run it gives the following error

PenciDesign replied

4 years ago

Staff Reply

Hi,

Since you've changed the header, so you need to run the critical CSS tool again to get it updated with your new header.

Best Regards,

PenciDesign

bakab replied

4 years ago

Customer Reply

I encountered another problem, while the page is loading, a broken layout appears as in the attached image, then it is fixed, it constantly does this when switching between pages.

bakab replied

4 years ago

Customer Reply

Thanks, it was a very nice header, the only problem remained, the attached css code does not work

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

The problem because you've added the wrong CSS syntax at Customize → Custom CSS. I've checked and edited this CSS for you.

Please check.

Regards,
PenciDesign.

bakab replied

4 years ago

Customer Reply

The header background I edited is black, but when I preview it, it looks white. The background that should be in the attached picture is white instead of black, in some of my edits it is not seen the same way, the border is not visible either.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked your site. The header builder working properly without any issue. Please clear all the browser cache then reload the header builder page again.

Regards,
PenciDesign.

bakab started the conversation

4 years ago

Conversation Start

i edited header

https://prnt.sc/1zndvg8

when i preview it looks like this

https://prnt.sc/1zngc7l

When I refresh the page after saving the template in the admin panel, it looks like the following, many changes are lost

https://prnt.sc/1zngr40