header and footer

Public Ticket #18740

Conversation thread

LensAbroad replied

4 years ago

Customer Reply

thanks! will check the other pages!

PenciDesign replied

4 years ago

Staff Reply

Hi,

For all the pages you're using Elementor to build, please select Template for those pages is "Page Full Width" - check this image: http://prntscr.com/20hlzqv

I just did it for this page https://www.reisgekkie.nl/europa/ and everything works fine now.

You've selected "Elementor Canvas" template before, it will be replaced with the Elementor template and doesn't contain the header & footer.

Best Regards,

PenciDesign

PenciDesign replied

4 years ago

Staff Reply

Hi,

Please send me your WordPress site admin URL and admin account ( username and password ). I will take a look at this to help you.

Best Regards,

PenciDesign

LensAbroad replied

4 years ago

Customer Reply

Thanks! that worked for the update button!

But it didnt do the trick. This for example https://www.reisgekkie.nl/europa/

PenciDesign replied

4 years ago

Staff Reply

Hi,

Have you enabled the auto-update by doing follow this guide?

If not, let do that.

Best Regards,

PenciDesign

LensAbroad replied

4 years ago

Customer Reply

like i said. i changed it already like the image. i cant see an option to update the theme

PenciDesign replied

4 years ago

Staff Reply

Hi,

Please re-update the theme and the problem will be solved.

To re-update the theme, please edit the code like on this image - after that, go to Appearance > Themes > and click the update now button to re-update the theme. And the problem should be fixed now.

Best Regards,

PenciDesign

LensAbroad started the conversation

4 years ago

Conversation Start

Hi, the header and footer are not appearing right on every page. I changed the version in the theme editor, but i cant see any option to update the theme appearence - theme. How to trigger the update button????

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