Single Post Templates | PenciDesign Support

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

The problem because you've not enabled the featured image on the single post. I've logged in then enable this featured at Appearance → Customize → Single Posts → General: uncheck Hide Featured Image on Top.

Regards,
PenciDesign.

Arturo AR replied

4 years ago

Customer Reply

Hi.

I forgot the screenshots. Sorry.

Thanks again.

Arturo AR replied

4 years ago

Customer Reply

Hi!

Thank you for your answer.

I don't know what happend. I logout the WordPress admin and wrote you. Now, when I enter again in the WordPress admin now it's everything OK. How? I checked it in Opera browser, in Safari and it didn't appear right. Now that I check it again, everything is already correct.

Maybe when I logout the Wordpress Administrator all the caches were cleared, emptied. Could that be?

I'm very sorry to have bothered you. I do not know what happened. But now I'm going to be clearing the cache of my browsers, WordPress, because this thing made me a bad move.

So sorry again.

Thanks a lot for your help!

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked your site. The single post template is already displayed as Style 4, so what's wrong here?

Please send me a screenshot of the single post template you want to display.

Regards,
PenciDesign.

PenciDesign replied

4 years ago

Staff Reply

Hi,

Strange, I just checked it from my testing site and I can see it can works normally.

So, please try the points below:

1/ Re-update the theme:

You can re-update the theme by doing follow the steps below:

a) Edit the code like on the image below:

b) Go to Appearance > Themes > and click the update now button to re-update the theme.

Make sure you're using Envato Market plugin to update the theme.

2/ Please try to deactivate all plugins ( except plugins that come from the theme ) and try it again. If it works, let's enable each plugin to check what plugin caused this issue.

If after trying 2 points above and it still doesn't work, please send me your WordPress site admin URL and admin account ( username and password ) - in a PRIVATE REPLY. I will take a look at this to help you.

Best Regards,

PenciDesign

Arturo AR started the conversation

4 years ago

Conversation Start

Hi!

I had a problem with the Single Post Templates options.

With the most recent update of the theme, I lost the main image in most of the posts I have in my site (which are not many, by the way).
In most of my posts, I had selected Template Style No. 2 as in your example:
https://soledad.pencidesign.net/soledad-hipster/my-story-good-hair-day/?single_style=style-2&body=boxed-none
But now, the main images no longer appear, even with the option selected:

Hide Featured Image Auto Appears on This Post?

This option just apply for Single Post Template Style 1 & 2. If you want to hide Featured Images auto appears for all posts, check option for it via Customize > Single Posts > General > Hide Featured Image on Top

>> No, Show Featured Image

Look this examples:

https://elespaciodeart.com/consumacion-de-independencia-mexico/
https://elespaciodeart.com/equinoccio-de-otono-2021/

I tried to change this, putting an image at the beginning of one of my published articles and I can't change it according to the post style I select.
Whether I select a post style, 1, 2, 4, 8, it doesn't change, it always appears to me the same way. Look:
https://elespaciodeart.com/dia-de-los-arcangeles-gabriel-miguel-rafael/

I understood that in this theme I could select different styles for each post that I publish.

I can't do it. If I change the post style from: > Customize > Single Posts > General it changes all the styles and I want to use different styles for each post. How can I achieve this? Can you help me, please?

Thanks for your help.