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Public Ticket #1886

pictures

Conversation thread

evaleck replied

Customer Reply

Thank you

PenciDesign replied

Staff Reply

Hi,

This issue caused by plugin BJ Lazyload. I just deactivate it and everything working fine now.

You don't need to use this plugin because this theme supports lazyload already.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

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Please send me your admin url and admin account ( username and password  ) - in a private reply. I will take it a look help you.

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Best Regards,

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PenciDesign

evaleck replied

Customer Reply

Hello

I reactivated W3 Total cache and unchecked Minify. The image issue is still there... I tried uploading images again after unchecking Minify, and the problem is still there : no featured images appear on slider or blog.

PenciDesign replied

Staff Reply

Hi,

Please go to admin page > W3 Total Cache > General Settings > and un-check on "Minify Javascript"

Best Regards,

PenciDesign

evaleck replied

Customer Reply

Thank you. I deactivated W3 cache. Footer links are now the same. 

Image issue remains (W3 cache had minify javascript I did not know. see screenshot). What else could cause image issues ?

PenciDesign replied

Staff Reply

Hi,

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Seem you didn't know you did setup a cache and minified javascript.

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Check this image

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Please deactivate all plugins and try it again.

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After it work, let's enable each plugin to check what's plugin caused this issue.

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Best Regards,

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PenciDesign

evaleck replied

Customer Reply

Hello,

I understand but have you checked the links ? I cleared the cache and it remains the same.

For 1 & 2 I don't have minified javascript so how can I un-minifed it ?

PenciDesign replied

Staff Reply

Hi,

I mean that: we makes it's the same for all pages. Please clearly all the cache and check it againsmile.png Seem it's issues from your cache.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

It's the same for that 2 pages, we don't make 2 different footer social media on multiple pagessmile.png. Please make sure you clearly all the cache and check it again.

Best Regards,

PenciDesign

evaleck replied

Customer Reply

Hello,

For #3 it (Customize > Social Media Options) changes the social media footer links only for blog pages not home page. How do I edit social media links on HOME page footer ?

PenciDesign replied

Staff Reply

Hi,

1 & 2/ Seem your minified javascript caused this issue.

Please un-minified javascript on your site to make it work.

3/ Please change it via Customize > Social Media Options.

Best Regards,

PenciDesign

evaleck started the conversation

Conversation Start

Several image issues :

1 - Featured images are not displayed as you can see. I tried downsizing them and it changes nothing. No featured image appears on the website in the blog list, nor in the image carousel

2 - On home page, not all blog articles appear, how come ? Do I have to change something ?

3 - Where can I edit social media URLs (facebook , etc.). The ones in the footer. 

Thank you.

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