Penci Slider Image Missing After 8.0.7 Upgrade

Public Ticket #18894

Penci Slider Image Missing After 8.0.7 Upgrade

Conversation thread

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

If you don't use the Penci Portfolio feature, please disable this plugin. I've logged in to disable it & clear all the site cache. Now all the links under the Portfolio menu working properly.

Please check.

Regards,
PenciDesign.

bobradcliff replied

4 years ago

Customer Reply

The "Portfolio" page on the website is not in error, but the title of it is "Archives" for some unknown reason. But all the sub pages to "Portfolio" on the menu all come up as 404.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please note: after you change anythings relevant to the site link, you need to go to Settings → Permalink: click the Save Changes button. If you don't click this button, WordPress will return a 404 error.

Regards,
PenciDesign.

bobradcliff replied

4 years ago

Customer Reply

In order to fix the problem I had to change the URL slug from "Portfolio" to something else for the page I had previously named "Portfolio". I had to change it to something else. I will revert the URL slug to "Portfolio" now so you can see the errors.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Can you send me a screenshot of your problem? I've checked your site, all the portfolio link is working fine and I've not found any 404 errors on your site.

Regards,
PenciDesign.

bobradcliff replied

4 years ago

Customer Reply

Seems all of a sudden with this update you have made the use of the URL slug "portfolio" into a reserved "word".

bobradcliff replied

4 years ago

Customer Reply

I was able to resolve this problem, too. But only after changing the URL slug for my "Portfolio" page from "portfolio" to "portfolio-pics".

I even deactivated your "Portfolio" plug in, but that had no impact.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please send me a WordPress admin account. I'll log in and help you fix this issue.

Regards,
PenciDesign.

bobradcliff started the conversation

4 years ago

Conversation Start

Upgraded Soledad to version 8.0.7 today. After the upgrade the image defined in the Penci Slider editor is missing. The image link in the HTML home / landing page https://weekendphoto.com/wp-content/themes/soledad/images/no-image.jpg no longer refers to where the image is actually located http://weekendphoto.com/wp-content/uploads/2019/08/BobR_2010_0717_8488.jpg. I removed and added back the image in the Penci Slider editor, but that had no impact. Would appreciate your help. Regards, Bob.

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