Hidden menu on the mobile

Public Ticket #18900

Conversation thread

Michaelgimm replied

4 years ago

Customer Reply

I have same issue. Menu is not loading correctly. It only shows when scrolling.

maciek_l replied

4 years ago

Customer Reply

Hi,

Ok, thank you.

Regards

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

About this issue, please wait for me to check on our devices and update on the future theme release.

Regards,
PenciDesign.

maciek_l replied

4 years ago

Customer Reply

Hi.

I'm sending the recording.
The browser is Google Chrome in the latest version.

I also checked on freshly installed Firefox, Opera and Vivaldi. Same. When scrolling, the header disappears first, then shows up for a moment and then disappears again.

Regards

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked your site. The header section at normal & sticky states working properly on all devices.

Please clear all the browser cache then check again or send me a screenshot + the browser name if you've still any problems.

Regards,
PenciDesign.

maciek_l replied

4 years ago

Customer Reply

Hi,

I did as you wrote and it works, but it has some bugs.

1) When the page is scrolled on the computer, at the beginning the header does not go along with the page, only after a while. In addition, when returning to the top, it somehow jumps.

2) You will notice the same strange jump when scrolling down on the phone.

Regards

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

The problem because you've overwritten the header.php file on your child theme.

If you want to use the header builder layout & settings, you need to update the header.php file on your child theme similar to the parent theme.

Regards,
PenciDesign.

maciek_l replied

4 years ago

Customer Reply

I've set it up before, but it still shows the default.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

You can set the header layout you've buid by going to Appearance → Customize → Logo & Header → Header Builder.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

This option is only available on the Header Builder settings.

You can enable it by clicking the Tablet/Phone view, then select Yes at the Hide When Scrolling Down:

Regards,
PenciDesign.

maciek_l started the conversation

4 years ago

Conversation Start

Hi,

Is it possible to turn on hiding the menu when scrolling the page down on mobile devices, and showing it when the page moves up?

Regards

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