PhilDufour replied
Customer Reply
Ok.
Thanks for the feedback.
Public Ticket #18928
Post Views
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
The current version of Soledad doesn't have a post view filter for search engines. We'll consider adding this to the future theme update.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Hi.
And if i want to exclude the search engine bot ?
PenciDesign Supporter replied
Staff Reply
Hi,
The post view also increases when the Search Engine bot crawls your site.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
One more question regarding the post views. Since this plugin is working i see that few minutes (maybe seconds) after the post is online, views are around 15 or 20 in one go.
What does that means? I don´t think i have "followers" so intence on the website :)
PhilDufour replied
Customer Reply
Ok i understood now ;)
Thanks for the clarification .
PenciDesign Supporter replied
Staff Reply
Hi,
If you do not add the extra code, the post view only works with the standard post template, not working with the Elementor Template because this plugin (Elementor) has removed the post view functions.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
I understand that without any doubt. But if there is no this EXTRA plugin the views counter doesn´t work by default so?
If we had to install it after ...
PenciDesign Supporter replied
Staff Reply
Hi,
The Code Snippet is an extra plugin, helps you add custom PHP code without editing directly to the theme file. You can read more here: https://wordpress.org/plugins/code-snippets/
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Ok so the plugin is part of your theme to work with elementor ?
PenciDesign Supporter replied
Staff Reply
Hi,
Soledad is fully compatible with the Elementor. But when you edit your POST the Elementor, this plugin has changed the post template so the default post view functions have been removed.
This is a reason why I've added this to the Code Snippet plugin.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
What should i use ?
Note: it´s not a big deal, but you mention that your theme is compatible with elementor ;)
PenciDesign Supporter replied
Staff Reply
Hi,
The problem because you've built your post content with the Elementor plugin, so the post view functions can't work correctly.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Ok i just saw that there is now a new plugin installed.
Just pure curiosity, why it doesn´t work without this plugin?
PhilDufour replied
Customer Reply
Ok. I will have a look. This is in:
- Customize → Customize → Single Post → General: check Show Views Count.?
PenciDesign Supporter replied
Staff Reply
Hi,
I've config the Post view on your site by adding some extra script into the Code Snippet plugin.
Please check.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Thanks.
Website: https://flightsimactu.fr/wp-admin
Username: philippe
Password: kyFuGWvBTeYx98f2KJ
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me your post URL. I'll check the post view issue.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Ok, if it´s not a problem and sorry if i don´t understand your solution. But how i solve the views number that don´t increase ?
PenciDesign Supporter replied
Staff Reply
Hi,
No. If you've not installed the cache plugin, this is not a problem.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Ok but if i ignore the clear cache it will not apply the changes i´ve done to solve the number views?
PenciDesign Supporter replied
Staff Reply
Hi,
In case your site doesn't install any cache plugin, please ignore the Clear cache step.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
No i don´t have any cache plugin on the website....
PenciDesign Supporter replied
Staff Reply
Hi,
Have you installed any cache plugins on your site? Just click click the plugin name of the dashboard settings, then click the Purge All/Delete cache/ ...
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Sorry to ask again. But How do you clean the entire site cache ?
PenciDesign Supporter replied
Staff Reply
Hi,
You should clear all the site cache to refresh the HTML content.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Ok thank you it´s done, except the last step
In witch part you clean all the cache ...
PenciDesign Supporter replied
Staff Reply
Hi,
You must make you enable:
- Customize → Single Post → General: check Enable ajax Post View Count.
- Customize → Customize → Single Post → General: check Show Views Count.
Then clear all site cache & check again.
Regards,
PenciDesign.
PhilDufour replied
Customer Reply
Ok.
In this section so?
It looks it doesn´t change nothing
PenciDesign Supporter replied
Staff Reply
Hi,
The post view will update in real-time. In case your site using a cache, you need to enable the AJAX post view by going to Appearance → Customize → Single Post → General: check Enable ajax Post View Count.
Regards,
PenciDesign.
PhilDufour started the conversation
Conversation Start
Just a quick question regarding the post views.
With how many frequency the counter is updated ? Every hour, everyday?
Because i don´t see many changes 2 or 3 views no more, on post that i know have been viewed much more time
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