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Public Ticket #18992

Parse error: syntax error, unexpected '?'

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PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed your site. Your site currently running PHP 5.6. Please update to the newest version.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your site FTP login information ( FTP host, FTP username & FTP password ) or your hosting account ( hosting URL, username and password to login to the hosting ) - in a PRIVATE REPLY. And I'll check it to help you. It seems that's a problem with the PHP version you're using, since I didn't see this problem when testing the theme on my testing site.

Best Regards,

PenciDesign

PenciDesign Supporter replied

Staff Reply

Hi,

Sorry for uploading the wrong file. Please try to download the attachment file then upload it again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I can't log in to the WordPress dashboard because your site has PHP errors. Please download the attachment file then extract & overwrite it to this path via FTP:

wp-content/themes/soledad/inc/widgets/social_counter.php

This error is relevant to the PHP version, maybe the current PHP of your site doesn't compatible with Soledad.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

About this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.

Regards,
PenciDesign.


Velin_Paskov started the conversation

Conversation Start

Hello, 

I have my blog: https://travelguide.tours/ and from few days I cannot open either the site or the admin page to log in.

The following massage appears:
Parse error: syntax error, unexpected '?' in /home/edengard/travelguide.tours/wp-content/themes/soledad/inc/widgets/social_counter.php on line 25 
I changed my PhP from 7.4 to 8.0, but without success. 
May I receive a support what to do?

Thanks in advance
Best regards
Velin

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