bobradcliff replied
Customer Reply
Thank you. All seems to be working perfectly now.
Public Ticket #19106
Images Missing From WebSite After 8.0.8 Upgrade
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've config your site work with the Penci Shorcode & Performance Plugin.
Please check.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
The problem because your server has limited PHP memory/post size, so the PageSpeed Optimization can't work properly. Please send me your FTP login information or Hosting Control panel account in a PRIVATE reply.
I'll help you config this.
Regards,
PenciDesign.
bobradcliff replied
Customer Reply
Hi.
Have done the steps are directed. Now the website does not work at all. Results in a completely blank page.
Would appreciate your help.
PenciDesign Supporter replied
Staff Reply
Hi,
From Soledad version 8.0.7 - we added a new section/options inside Customize for help you can optimize the site speed - It's easier & better than before. The plugin Penci PageSpeed Optimizer is not needed anymore ( we've included all new speed optimization features inside the "Penci Shortcodes & Performance" plugin ). So, please deactivate & remove it after updating the theme to the latest version.
In short, please follow these steps:
- Deactivate Penci PageSpeed Optimizer,
- Clear all the site cache,
- Update Penci Shortcodes & Performance plugin to the latest version by going to Appearance → Install Plugins,
- Following the new PageSpeed Optimization document here: https://soledad.pencidesign.net/soledad-document/#speed-optimization
- Enable Cache plugin again
Regards,
PenciDesign
bobradcliff started the conversation
Conversation Start
Yesterday upgraded to version 8.0.8 and now the majority of the images are missing from the website.
Seems every recent upgrade results in something breaking.
Would appreciate your help.
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