Sonje Young-Joiner replied
Customer Reply
I was able to get it resolved...thanks
Public Ticket #19413
Speed Optimization
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
We'll try to check the Elementor and our server about this problem.
At this time, the only way is to wait and refresh the element or page to load the demo content. Or please send me the name of the page/element you want to import, I'll try to help you import it.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
The problem may be your internet connection can't connect to our demo server. Please wait a few moments and try again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I've config your site.
Please check.
Regards,
PenciDesign.
Sonje Young-Joiner replied
Customer Reply
nherpeace.com
Sonje Young-Joiner started the conversation
Conversation Start
I am trying to optimize the speed on my website; however, I am not sure how to do the following:
- Disable all Combine/Merge CSS/JS files and Minify CSS/JS files from your plugins - if you're using it.
- Disable all Lazyload Images/ Lazyload Media from your plugins - if you're using it.
- Clear all the caching then deactivate all the caching/optimize speed plugins ( we will install it later ).
- Some hostings have a caching from themselves ( like SiteGround hosting ) - let disable it ( You can re-activate it after done all optimizations )
This came from the documentation that explains how to optimize my site; however, I do not know where I can find the settings to complete these steps.
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