PenciDesign Supporter replied
Staff Reply
Hi @Mini,
Please create a new private ticket with your WordPress admin account. I need to check it on the site dashboard.
Regards,
PenciDesign.
Public Ticket #19490
Instagram connect
Conversation thread
Mini B replied
Customer Reply
Hi, I have been having the same issue however by re adding the widget it has not solved the problem. In addition when attempting to get my access token from the link provided, It no longer takes me to the screen to retrieve my access token and user ID. Please can you let me know what I can do to solve this
BerserkSmiley replied
Customer Reply
That worked!
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to the Appearance → Widgets: find & delete all Instagram widget and re-add it again.
Regards,
PenciDesign.
BerserkSmiley started the conversation
Conversation Start
For the past week, the Instagram plugin has been very inconsistent. I've been getting the message:
This message appears for Admin Users only: No any image found. Please check it again or try with another instagram account.
Some days it works, other days it dont. I've updated it in my panel and it says:
This token is valid until March 09, 2022 21:43:21 because Instagram just provide an active token in 60 days.
Any help to make it reliable?
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