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Public Ticket #195

lay out

Conversation thread

PenciDesign replied

Staff Reply

Hi,

Please send me:

- Your admin url

- Your admin account ( username and password )

- Your hosting account or your FTP account to I can access to the files on your hosting.

In a private reply.

I will check it help you.

Best Regards,

PenciDesign

BakerBaby replied

Customer Reply

I think my first and second question are both in relation to the visual composer so if I can fix this my problems would be solved. 

My problem is that the plugin doesn't appear in the list with my installed plugins, but if I upload the "js_composer.zip" from the plugin file from soledad it says "plugin failed" "target map already exists /data/sites/web/bakerbabybe/www/wp-content/plugins/js_composer/

PenciDesign replied

Staff Reply

Hi,

1/ Can you tell me more about this? I'm not clearly about that question.

2/ I think you should check this video tutorial to know how to use Visual Composer.

If you don't see it, let's deactivate all plugin ( except Visual Composer ) and try again, after it work, let's enable each plugin to check the plugin caused this issue.

Best Regards,

PenciDesign

BakerBaby replied

Customer Reply

Omg, I wanted to use the included visual composer of soledad theme but there's something weird going on. It's supposed to be installed, but when I trie to find it, it's never to be found ... I don't find any tutorials or documentation on it and each subject from your support forum about the visual composer gives a 404 page ... I am really needing this urgent because my site has to launch in a few days and it doesn't look good right now ... I don't understand how I can fix this and really need your help. Can you help me asap?

thx

BakerBaby started the conversation

Conversation Start

My site is nearly finished and I'm loving the clean look you can achieve with this theme. ...but I really don't like the way that pages and blogs texts appear ... I want more whitespace at the sides and would like my text to appear as a block in the middle of the screen (but without centering it, oviously). Just a more clean professional look. Is there anything I can use to play with this?

Kind regards 

Marie

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