skantzoxoiros replied
Customer Reply
Thank you very much for your kind and immediate response!
Have a nice day
George
Public Ticket #19523
Problem with Purchase Code
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've transferred your license code to the main site. Please check and activate it.
Regards,
PenciDesign.
skantzoxoiros started the conversation
Conversation Start
Hello,
It seem that I can't login to my admin panel. A window appears, from Soledad theme saying that my purchase code of SOLEDAD Theme isn't valid.
«This license key has been registered for the domain: https://staging.ardin-rixi.gr please buy a new license». This is the message I am receiving (please see photo).
Of course, staging.ardin-rixi.gr and ardin-rixi.gr is the same site, when I have purchased Soledad I first introduced the theme and the modifications in a ‘staging’ edition of my site, and then I moved them to my main domain.
I use Soledad only for ardin-rixi.gr (so I have purchased 1 licence for 1 domain), and I have deleted staging.ardin-rixi.gr when I finished with my site modifications.
Is there something I can do (change the registered domain from staging.ardin-rixi.gr to ardin-rixi.gr) in order to fix this problem?
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