Problem with plugin

Public Ticket #19610

Conversation thread

cmlf replied

4 years ago

Customer Reply

Hi!

I've already been able to fix the problem.
When using several options, it is necessary to indicate in ALL of them that the price is increased by 0 and only in the last one it is necessary to indicate the real increase.
If you only use one option, it always works fine.
Thanks for your help, although the problem was caused by the plugin and not by the "Soledad" theme.
You've been very kind.
Many thanks.
Greetings

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked this plugin on my local development and have not found issues similar to your site.

I've created a private product, then add the extra option. All the information working properly, you can check it here: https://camelforme.es/new/product/test-product/

So the problem may be from your extra option settings, please check it again.

Regards,
PenciDesign.

cmlf started the conversation

4 years ago

Conversation Start

Hi there.

I've installed the plugin "YITH WooCommerce Product Add-ons & Extra Options" and I'm running into a problem.

I've asked the plugin developers and they refer me to you. It's probably a compatibility issue.

I don't know if you can help me with this.

Everything works fine on the product page. The price of the options is added to the price of the product.
But the total price does not appear on the cart page. The selected options do appear but the price of the options is not added to the price of the product.

Thanks in advance

Best regards

Jose A. González.

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