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Public Ticket #19646

license key registred

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PenciDesign Supporter replied

Staff Reply

Hi,

I've transferred your license to the main domain, please check then activate it.

Regards,
PenciDesign.


NordherzBlog started the conversation

Conversation Start

Hi,

i purchased the theme last year and first i created a staging site to make it perfect, then updated my real blog. I deactivated the license on the staging site and activated it on the real, then deleted the staging site.

But today, as i would login to wp-admin, appeared a black site with info "Oops, We can't detect your purchases. Please update your purchase code to continue."

And as i put in the purchase-code it said "This license key has been registered for the domain: https://nordherz.blog/soledad please buy a new license."

Now, as the staging site is deleted, i can't deactivate the license there to activate it on the live-blog. Can you please help me?

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