instagram widget | PenciDesign Support

PenciDesign replied

8 years ago

Staff Reply

Hi @eviszlafkai,

Please create a new private ticket and give us your admin url and admin account ( username and password ). We will take it a look help you.

Best Regards,

PenciDesign

eviszlafkai replied

8 years ago

Customer Reply

I have same problem: updated the instagram slider widget with the new version (linked) but same the problem: No images Found.

PenciDesign replied

8 years ago

Staff Reply

Hi,

That's not issues from our theme - this issue caused by your config is wrong because a lot of customer still use it fine. That's why you need send us your admin url and admin account ( in a private reply ) - to I can help you.

If your support is expired, please re-new the supports to make sure we don't violate the Envato Support Policy. Hope you can understand this is the terms of Envato Market and we can't violate it

Best Regards,

PenciDesign

YoudidDesign replied

8 years ago

Customer Reply

The problem appears in the Footer Section https://youdid.blog

i cant open a new ticket. seems my support licence expired.

i dont like to post my admin password.

So it seems i have to wait on plubic tickets for a solution.

Greetings from Germany
Judith

PenciDesign replied

8 years ago

Staff Reply

Hi @YoudidDesign,

Please create a new ticket with your admin url and admin account ( username and password ). We will check it help you.

Best Regards,

PenciDesign

YoudidDesign replied

8 years ago

Customer Reply

hello,

i updated the instagram slider widget with the new version 1.4 but still have the problem: No images Found.
I tried a different hashtag, but still the same.

PenciDesign replied

8 years ago

Staff Reply

Hi,

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This issue caused by Instagram has changed the API - That make all the images return wrong data.

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We've fixed it and updated the files to themeforest. You can download latest version of plugin Instagram Slider Widget here

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When you downloaded the plugin, just need go to Plugins > All Plugins > Delete old Instagram Slider Widget plugin and re-upload latest version of plugin and this issue will gone.

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Best Regards,

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PenciDesign

ccannes started the conversation

8 years ago

Conversation Start

Hello, my instagram widget is suddenly not working. Was displaying perfectly fine yesterday. Can you please help?

Also, how do I centre the main menu? It is aligned to the left which looks bad.

Thanks,

Christina