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Public Ticket #19840

Disable Mobile version

Conversation thread

morobison replied

Customer Reply

I was able to locate source of the problem: AMP Settings.  I had to switch it to Reader Template mode.  It now works.

morobison replied

Customer Reply

Yes, cleared cache, still doesn't work - still shows mobile version.  You can try my website on your end on mobile device: monterobison.com

PenciDesign Supporter replied

Staff Reply

Hi,

Please clear all the browser cache, site cache then check again.

Regards,
PenciDesign.


morobison replied

Customer Reply

Ok, I tried that suggestion and deleted that line; unfortunately, the mobile theme wasn't been disabled.

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Theme File Editor:

Select theme to edit: Soledad,

Click the header.php file, find & delete this line will remove the responsive/mobile mode.:

<meta name="viewport" content="width=device-width, initial-scale=1">

image.png

Regards,
PenciDesign.


morobison started the conversation

Conversation Start

How do I disable the mobile version of Soledad theme from being triggered at first on mobile phone versions?  It's just plain text, doesn't look good.  I searched everywhere and couldn't find an answer ... 

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