Netser Grup replied
Customer Reply
thank you very much :)
Public Ticket #19920
activation issues
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've helped you activate your license successfully.
Please check.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
The problem because your site has modified the default WordPress jQuery library.
Please also send me your site FTP login information in a PRIVATE reply. We'll resolve this issue immediately.
Regards,
PenciDesign.
Netser Grup started the conversation
Conversation Start
hello, although I have a license, we see the attached page. When I enter the license code, it does not respond and the same page comes up again.
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