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Public Ticket #19939

Container Size

Conversation thread

AlexBepunkt replied

Customer Reply

Hello,

SOLVED.

Clearing site cache, cookies and other website data wasn't enough. After deleting the browser history Chrome finally showed the same size on both URLs. It had to be a broser problem after Edge already showed the sites in the same size.

Thanks for your patience and help!!!!!

Regards,
Alexander

PenciDesign Supporter replied

Staff Reply

Hi,

Your site and our demo link have a similar contain width, so what's wrong here?

image.png

Please clear all the site cache then check again.

Regards,
PenciDesign.


AlexBepunkt replied

Customer Reply

Hello,

I did this but nothing changed.

My downloaded demo has a width of 1540px.

All margins and paddings are removed.

Why?

PenciDesign Supporter replied

Staff Reply

Hi,

If you want to change the container width, you need to select the Row settings, then set up like the screenshot below:

image.png

Regards,
PenciDesign.


AlexBepunkt replied

Customer Reply

Hello,

As you can see both browser windows have the exact same width.

Screenshot_11.jpg

In the Customizer I don't find any setting for margin, padding or border for the main container.

Screenshot_12.jpg

In the WPBakery all the settings of every item are set to 0.

Can you please advice?

PenciDesign Supporter replied

Staff Reply

Hi,

Please select the 1400px width, the browser just calculator the content size and excluded all the margin, padding, and border width.

Regards,
PenciDesign.


AlexBepunkt started the conversation

Conversation Start

Screenshot_6.jpg

This demo theme has a container width of 1352 pixel 

Screenshot_8.jpg

Whereas the themes customizer is only allowing 1400, 1170 and 1080px.

Screenshot_10.jpg

Screenshot_9.jpg

How to adjust the theme to a 1352 pixel container?

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