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Public Ticket #19994

Website problem after update

Conversation thread

pierreto007 replied

Customer Reply

Hi,

Have no more connection for few time in my place, thinks it's because Valentine day.

But connection restart, i reinstall the plugin Penci Shortcodes & Performance and problem comme back, then I delete critical css cache, but nothing, then I deactivate option one by one and website come back after i deactivate "create critical css".

Then I reactivate it and now it's ok.

PenciDesign Supporter replied

Staff Reply

Hi,

Are you clear all the site cache after updating the theme & plugins?

Regards,
PenciDesign.


pierreto007 started the conversation

Conversation Start

I just update the theme and work on my website, publish articles, without problem on firefox.

But something is strange because I had no reaction (voting) on the post.

And when I try to connect with chrome or via mobile, I had message "webservice unavailable", then I instal old version but have no change, then I deactivate "Penci Shortcodes & Performance" and my website come back online.

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