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Public Ticket #20010

new demo 8.1.1

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

1. The current version of Soledad doesn't support these features. We'll add more options in a future theme update.

2. I'm closing this ticket because it's too old and all issues have already been resolved. I recommend that you renew the support item to help us improve our customer service and develop the Soledad theme further in the future.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

DEar penci it's possible to

-add the trasparent background on title like penci slider on penci big grid? also if title is centered. see the pix

-add trasparant background or normal background to penci vote on thumbail ( see other pix ), also add penci vote to penci slider

i think all penci must have same options/featured

thx

PenciDesign Supporter replied

Staff Reply

Hi,

The problem comes with the theme update issue, we've already resolved it.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

thx seem ok

the problem was?

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed this issue by re-update the Soledad theme.

Please clear all the browser caches and check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



littlepellizza replied

Customer Reply

dear penci update to 8.5.0 i have this problem now with mega menu with ajx on or off image are dissappeared

i have cleared the cache and test on different browser

see the pix

this update messed mega menu :|

littlepellizza replied

Customer Reply

i'll create an account for you .  If you thing that u'll made a theme update for this problem i can wait

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you update it.

Regards,
PenciDesign.



littlepellizza replied

Customer Reply

DEar Penci

any news about the problem of toc ?

littlepellizza replied

Customer Reply

thx hope u fix soon! also in the future if possible add new styles and the possibility to select font type

PenciDesign Supporter replied

Staff Reply

Hi,

Thank you for the information. I'll double-check it on my testing site and update you soon.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

Dear penci

i update theme to latest version

also i update to wordpress 6.5

I use boldrid page post builder for my article and all works fine.after ther update i notice that all crash, also if a user load a page its freeze

i discovered the problem , is your penci toc plug in that make the problem

when i remove it from page alla works fine

Some time ago i signed to you that [penci-toc] shortcode make crash all , so i use the default option of this plug in without using short code and all was fine

now after this update all goes wrong

Don't know if is wordpress 6.5 the problem or boldgrid post page builder

i noticed that if use wordpress editor and penci toc, it's freeze also

may u fix, it's very important for me use table of contect

littlepellizza replied

Customer Reply

checked oon otjher pc of my friend with edge and its works, so  i try to understand why not works on my pc ( i clear all the cache)

littlepellizza replied

Customer Reply

nope i have select book mode to slide and not works ( it go rght to left on edge), also its show the second page of slider

try to confrontate slider between edge and chrome

the pix page1 is the first slide that must be show ( ok on chrome and firefox )

the second pix  effect  i select and showed in chrome

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site on MS Edge. All the sliders and effects working correctly:

t2Usl2z.jpg

You should check again on the private mode.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

check playretro.it

workss fine one chrome and firefox but bnot edge, also on edge not show the last past but start from page 2 of slider

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the URLs that contain this issue.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

dear update to 8.4.4 i noticed that new slider effect and video pop up in in single post not works on edge browser ( i clean cache ) instead on chrome and firefox is ok

PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.



littlepellizza replied

Customer Reply

thx u's are right sorry!

just last question

i read guide and manage to get full width, and in elementor works ( penci1  pix ) but when i load site there is no change, i clear cache etc..but nothing ( penci 2 pix ). i try to enable extend section option but its show box that never be showed

don't know where is my error

littlepellizza replied

Customer Reply

yes but i can't get the full width effetc. or i don't know how

in my site playretro.it i'll add elementor blocks but i'd like that someone was full width linke in the pix i send u

PenciDesign Supporter replied

Staff Reply

Hi,

You can create this block with the Elementor Page Builder on the current version of Soledad.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

thx for the reply, it's possible with this theme make block full width ( that cover all the pages ( horizzontaly) alternate to normal ? like pix

PenciDesign Supporter replied

Staff Reply

Hi,

We'll add more effect in the future theme update.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

THX !

WILL U ADD TRANSITION EFFECT LIKE REVOLUTION SLIDER  IN YOUR PENCI FEAUTERED SLIDER?

PenciDesign Supporter replied

Staff Reply

Hi,

Please click the "Download All Files and Documentation" option, the plugin included in this downloaded package.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

don't understand

on my private page there is only soledad theme, i see that i must pay the plug in if i search in theme forest. i ask if is included inside soledad theme , like some others theme

PenciDesign Supporter replied

Staff Reply

Hi,

Yes. You can get this plugin on the downloaded files on ThemeForest.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

der penci but slider revolution is included in soledad theme?

littlepellizza replied

Customer Reply

for the colour 

i have saved of course : parents items e child colors dose not works. The others seems ok

PenciDesign Supporter replied

Staff Reply

Hi,

1. Please send me a screenshot of your settings & your post,

2. The color only works when you Publish your settings and view it on the live post.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

yes but if i selct no table on options, is still present!

i see another bug in select colour : if i change colour to see the difference i must select font, also parent items & child item colors dosent works ( i select bkue ) but nothing happen

PenciDesign Supporter replied

Staff Reply

Hi,

1. You can manually add a table of content for each post/page via Post Options,

2. OR you can add this via the shortcode [penci-toc].

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

i see, but there is two bugs!

The first that table of contect is active even if i don't select post "Enable Support in Post Types" or i select manually in the post ( also with no , is active ! )

The second is that override the plug in that i use (toc+) , and now is not showing any toc!! of this plug in .it's a mess up

PenciDesign Supporter replied

Staff Reply

Hi,

If you select the article and select h5, the table of content will automatically add the table of content for all the articles that contain the h5 tag.

Please check all the options located in the Appearance → Customize → Table of Content.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

So if i select for example "article" in costumize and Tag H5, toc will not be insert automatically , but i must select in menu option of the article? there is a pix of manually insert?

PenciDesign Supporter replied

Staff Reply

Hi,

1. In Soledad, you can select the post type you want to use and manually add it for each post/page via Post Options,

2. You can customize the appearance of the Table of Content by going to Appearance → Customize → Table of Content.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

Dear Penci, i see in the update u introduce The “Table of Content”, It's a feature that i use with  a plug in called table contenct plus. I'm happy u add it but there is 2 limitation : 

1- in the plug in that i use, i can use a short code to add the table, in this mode i avoid to use the option "article" "pages" . I can choose where i want the The “Table of Content” .In your i'm forced to put in every articles. Hope you undesterad.

2- i see no possiblity to personalize the appareance of “Table of Content”, right?

Hope u add these things in update

PenciDesign replied

Staff Reply

Hi,

That's the wrong message from Envato, we just updated the theme description. You can ignore it. The new update will be released in the next 1-2 weeks.

Best Regards,

PenciDesign

littlepellizza replied

Customer Reply

there is a new update? i received a mail by envato but i didn't see anything

PenciDesign Supporter replied

Staff Reply

Hi @bloggeramit,

Please make sure you've used the latest version of the Soledad & Penci Soledad Demo Importer plugin then try to check again.

If you have another question, please create a new ticket.

Regards,
PenciDesign.


bloggeramit replied

Customer Reply

Hello i want to replace the Daily News demo with my existing theme.

but it is not showing in the list of demo themes

6665865646.png

PenciDesign Supporter replied

Staff Reply

Hi,

Yes. Almost our new demos using the Elementor Page Builder.

Regards,
PenciDesign.


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