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Public Ticket #20049

No widgets displaying in widget area

Conversation thread

ccannes replied

Customer Reply

Never mind I fixed the sign-up opt-in. All sorted. Thank you so much :) You are the BEST!

ccannes replied

Customer Reply

THANK YOU SO MUCH! You are my hero/heroine. And the widgets all work again!!!

One thing that changed was the email newsletter - it went from the bottom of my page above the footer menu to the top of the page below my header menu. Do you know how I can put that back to the bottom of my page? See attached. 

Thanks so much,

Christina

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed the widgets page loading by installing the Classic Widgets plugins for your site.

Please check.

Regards,
PenciDesign.


ccannes replied

Customer Reply

And because I went into the widgets page, this footer I used years ago that I deleted has re-appeared and I can't delete it as no widgets will display. Please see attached. I disabled all plugins and that did not help. Thanks, Christina

ccannes replied

Customer Reply

Hello, I did exactly what you said, but the widgets are still not displaying. I deactivated all plugins except for the Penci plugins but there are still no widgets. Please see attached. Cheers, Christina

PenciDesign Supporter replied

Staff Reply

Hi,

This is a problem with the plugin you've installed. Please try to disable all the plugins (exclude the plugins that come with Soledad), then re-enable one by one to check which the plugin cause this issue.

Regards,
PenciDesign.


ccannes started the conversation

Conversation Start

Hello, there are no widgets displaying in my widget area. The theme is broken. Can you please help? Thanks, Christina

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