curiouscyn replied
Customer Reply
Thank you so much!!
Cynthia
Public Ticket #20175
update
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
I've deleted the Envato plugin then re-install it, now it working properly.
Please check.
Regards,
PenciDesign.
curiouscyn replied
Customer Reply
I'm not sure what you need to see. The Envato plugin downloads as a file not a zip file. I got it to upload this morning, but I don't get a tab to click on to update the Soledad theme. It's on my list, but not in the sidebar. So I can't open it to get to the settings tab.
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me a screenshot of the error. I'll check and send you a quick solution.
Regards,
PenciDesign.
curiouscyn started the conversation
Conversation Start
I can't upload the Envato plug in to my website. I try to download it and I get a file not a zip file and it won't upload on the Wordpress site. I have 2 websites and the other one was no problem. I can't figure this one out. Thanks!
Cynthia
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