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Public Ticket #2022

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PenciDesign replied

Staff Reply

Hi,

I fixed it help you. This issue caused by your config, you did checked here - I just removed it and it working fine now.

Best Regards,

PenciDesign 

PenciDesign replied

Staff Reply

Hi,

Please send me your admin url and admin account ( username and password  ) - in a private reply. I will take it a look on this.

Best Regards,

PenciDesign

Kris Cook replied

Customer Reply

I've tried renaming the plugin folder and deactivating the plugins but still no luck.

Not sure what could be causing it?

PenciDesign replied

Staff Reply

Hi,

Have you try deactivate all plugins and try it again? Seem you have a plugin caused this issue. After it work, let's enable each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

Kris Cook started the conversation

Conversation Start

Whenever a page is loaded on the site it briefly loads an overlay on the left, which then sweeps off the screen. How can I stop this from happening?

I can't find any options that would change this and I've tried updating the theme but this has not been successful. Thank you.

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