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Public Ticket #20286

Social media

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

1. About the whap app, please add this following this format:

Use https://wa.me/<number> where the <number> is a full phone number in international format.

Examples:

Use: https://wa.me/15551234567

Don't use: https://wa.me/+001-(555)1234567

2. Which social media you've added but not showing? This is a social media share, not a social profile URL.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your site URL. I'll check then send you a quick solution.

Regards,
PenciDesign.


sueno20 replied

Customer Reply

For What's App, what should be the right format? I am UK based. I typed in my number with country code but it doesn't work? 

Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → Social Media: update your social media URL here.

Regards,
PenciDesign.


sueno20 started the conversation

Conversation Start

Hi I am using the social media widget in different sections. Where can I update these social media account information? I can only see which social media icon I want to show. 

Thanks

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