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Public Ticket #20298

Images

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

If you want your site to load faster, please optimize all the images on your computer before uploading them to your site. The Autoptimize plugin has decreased the image qualify to save the image size, so the image will be blurry for all visitors.

Regards,
PenciDesign.


sueno20 replied

Customer Reply

If I turn off the image optimise , our website load time is becoming very slow. We are a content platform with a lot of images. 

PenciDesign Supporter replied

Staff Reply

Hi,

1. The image optimization only work for the visitor, does not apply to the login user,

2. Please make sure you've turned off the image Optimise on Autopimize settings.

Regards,
PenciDesign.


sueno20 replied

Customer Reply

Hi, I configured the image already. What strange is that the image looks fine in the development environment but poor resolution when it becomes live. See the different resolution of our logos 

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, you've compressed the image for loading speed in Autopitimize settings, so the image quality has been decreased.

Please go to this plugin then config image quality again.

ATx6QpR.png

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the post containing the image that has been blurry, I'll check then send you a quick solution.

Regards,
PenciDesign.


sueno20 started the conversation

Conversation Start

Hi, how to make the images optimised in resolution and size? Some images in our system look great but a bit blurry when it becomes live. Same as our logo. 

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