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Public Ticket #20352

License issue when migrating a site

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PenciDesign Supporter replied

Staff Reply

Hi @tainabueno,

I've replied to your ticket.

Please check.

Regards,
PenciDesign.

RudyMore replied

Customer Reply

Thank you very much for your response!

tainabueno replied

Customer Reply

I can't access the wp-admin panel. What can i do?

PenciDesign Supporter replied

Staff Reply

Hi,

Our license term only accepts 1 purchase for 1 domain only. About this case, please revoke the license on your site by going to dashboard → Soledad → clicking the Revoke License button, then register it on a temporary domain. After development progress is completed, you can revoke this license then register it on the main site again.

Regards,
PenciDesign.


RudyMore started the conversation

Conversation Start

Hi,

If I need to move the website to another server and change the domain name to a temporary domain for a developing period.

Will there be a problem with the license after transferring the site to another hosting?

Kind Regards

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