web pages flicker when scrolling

Public Ticket #20373

Conversation thread

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked your site and disabled the Image Compression on the SiteGround Optimizer plugin, now the image has been resized & display properly.

Please check.

Regards,
PenciDesign.

andrewsgibson replied

4 years ago

Customer Reply

Thanks, but that's not it. I exported a new photo file and uploaded it but the error is still there. The featured photo also shows at the top of the post, so there's no problem with wordpress recognizing it:

https://mastering-lightroom.com/photographers-tools/

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

The problem because your uploaded image contains the error, so WordPress can't render it correctly. You can view it here:

https://mastering-lightroom.com/wp-content/uploads/2022/02/photographers-tools-9-585x390.jpg

Please try to upload another image then check again.

Regards,
PenciDesign.

andrewsgibson replied

4 years ago

Customer Reply

Good morning, a problem has appeared on the website, I'm not sure if it's related to the previous problem.

The problem is that the featured image for my latest published article doesn't appear on the home page: https://mastering-lightroom.com

Can you help?

Thanks,

Andrew

andrewsgibson replied

4 years ago

Customer Reply

Thanks, that's a great help.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked and found the plugin "Gutenberg Blocks and Template Library by Otter" that caused this problem.

I've disabled it, now the everything working normal.

Please check your site.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

We'll update your site this week.

Thank you for your waiting.

Regards,
PenciDesign.

andrewsgibson replied

4 years ago

Customer Reply

Hi, any progress on this yet?

Thanks,

Andrew

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Can you send me a screenshot or screen recorder? I've checked your site and not facing this issue.

Regards,
PenciDesign.

andrewsgibson started the conversation

4 years ago

Conversation Start

When you scroll up and down to read the articles on my website there's a strong and very disconcerting kind of flickering which makes the article unreadable. It happens on various browsers and devices so seems to be something related to the website. It's something to do with the main bar at the top.

I disabled the sticky main bar when scrolling down, and that has temporarily solved the problem. But I’d prefer the main bar to be sticky, and not have the flickering problem.

Can you help?

Thanks, Andrew

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