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Public Ticket #20440

the Archive, Search.... Pages take took sidebars for second language although it takes one sidebar for main language

Conversation thread

ConexionEspacial replied

Customer Reply

Hello, reviewing this ticket maybe I can find the answer to a related question, my website is developed in Spanish, but I would like it to be also in English, is there any native option of the theme or do I need some plugin? if so, which one would be the most recommended?

I would also like that in the top bar, there is a button to change the language.

PenciDesign Supporter replied

Staff Reply

Hi,

Some options on the customize option you need to change on Languages → String Translation.

For example, in the recent screenshot I've sent, I just change the "style-5" to "style-1", now the single post page display properly.

Regards,
PenciDesign.


masih143 replied

Customer Reply

Hi, 

I think you didn't get my problem, my problem is not with string translation, my problem is the site doesn't work properly with multilanguage my changes in the site customization section doesn't affect 

PenciDesign Supporter replied

Staff Reply

Hi,

You can change some options on Languages → String Translations.

For example the single style: you can search "penci_single_style" then change the style in the translation panel:

h6gEM7d.png

Regards,
PenciDesign.


masih143 replied

Customer Reply

please check it at kabulnews.tv the big problem is when I select style 1 for the single post for the Pashto language and it takes style 5 for the two other languages and when I change the single post style for one language the two other languages take style 5.

please see the first screenshot I set the style1 for the single page with a left sidebar for the Persian language but in the second screenshot, it took style 5 with a right sidebar.

sorry for bothering you but it's so serious an issue for us and we can't launch our website until it's not fixed.

Note: please fix this issue in our main domain kabulnews.tv not at kabulnews.zeersign.com

Thank you

PenciDesign Supporter replied

Staff Reply

Hi,

Please wait for me to check again then update this ticket soon.

Regards,
PenciDesign.


masih143 replied

Customer Reply

if I set the single post style one for the first language it's changing to style 5 for the second and third languages, I don't know why but the problem is not fixed yet

masih143 replied

Customer Reply

still not working properly :(

masih143 replied

Customer Reply

Thanks so much, you changed it in kabulnews.tv or kabulnews.zeersign.com, if you did at kabulnews.zeersign.com, so I can move the site again to the main domain,

and the problem is completely solved the radio buttons? 

PenciDesign Supporter replied

Staff Reply

Hi,

I've changed all the customizer settings for each language correctly by selecting the language on the top of the customizer settings section.

8maBSVs.png

Please check.

Regards,
PenciDesign.


masih143 replied

Customer Reply

Thanks for the reply it's a very serious issue when I change something in one language it affects another language and I have to redo all the work I moved my site to kabulnews.tv if you found the solution please apply it in this domain, not the other domain I've shared and you can use the old credentials for that, 

thanks so much waiting to hear from you soon with the solution

PenciDesign Supporter replied

Staff Reply

Hi,

I've still re-searched the solution for the Polaylang translation plugin.

Please keep waiting.

Regards,
PenciDesign.


masih143 replied

Customer Reply

I did the speed optimization setting and now it's better :)

masih143 replied

Customer Reply

Hi,

I'm still waiting for your response in this regard.

and one more issue I moved my site to its main domain https:kabulnews.tv  but it's so slow it takes more than 30 sec to load and as I checked your demo site it loads in 2-3 sec, I just put some content nothing else, and it's worth mentioning that I have used the Cloudflare professional plan too for my site if you could please have a look and tell me what is causing this much load time I will really appreciate your help.

Thanks much in advance 

waiting for your response 

masih143 replied

Customer Reply

Hi, any updates with my problem?

PenciDesign Supporter replied

Staff Reply

Hi,

The problem because the Polylang String Translation doesn't work with the radio/switcher option type on Customizer Settings.

I'll try to find another solution then update this ticket when completed.

Regards,
PenciDesign.


masih143 started the conversation

Conversation Start

Hi, I developed a site with three languages and I used the Polylang plugin for the localization everything works perfectly, but in the Archive, Search... Pages I want to have just left sidebar for RTL languages and just right sidebar for the LTR language it’s working fine for the main language of the website it took just one left sidebar but for the second language it took right and left sidebars for all the pages I turned on the left sidebar option in the customization section but no effect I couldn’t find what’s wrong. is there any idea????? Thanks in advance

instruction to check my issue,  if you visit the site it's the main language is "Pashto" all the pages have just one sidebar recently I developed the pages for the second language which is "Persian" if you change the language to the second language in the language switch-hitter and visit the category page it took tow sidebar although I set it to take just one sidebar I will attach the screenshot for better understanding 

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