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Public Ticket #20478

Website glitching

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

The problem is from the Gutenberg Blocks and Template Library by Otter plugin.

This plugin has some JS code conflict with PenNews sticky header code, so please disable it the check your site again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

About this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you resolve this issue.

Regards,
PenciDesign.


knew33 replied

Customer Reply

The problem persists and I didn't see any emails with a solution or an update package. Did I miss something? 

Keith

PenciDesign Supporter replied

Staff Reply

Hi,

This is a rendering issue with the latest version of the browser and sticky header JS code. We'll check then send you an update package this week.

Regards,
PenciDesign.


knew33 started the conversation

Conversation Start

The website just started glitching when you try to scroll on PC. I just updated plugins, but it still happens.  Any suggestions? Thank you.

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