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Public Ticket #20502

license

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PenciDesign replied

Staff Reply

Hi, 

You should revoke the license for your domain via Dashboard > Soledad > Theme License before deleting your site to make sure the license can be activated on another domain. 

In this case, I’ve revoked the license to help you on your old domain. You can activate the theme on the new domain now. 

Best Regards, 

PenciDesign 

aluca6 started the conversation

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Hi
We have buyed "soledad theme" but for an error, we didn't realize that it's activated on a wrong site (www.catastoveloce.it) It used to be a test site and is no longer active today. We urgently need to resolve this situation.
Thank you

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