Video controls inactive

Public Ticket #20689

Conversation thread

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Yes. We'll add more customized options for the single post in the future theme update.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

1. We'll consider adding this feature in the future theme update,

2. Please send me an example link about this, I'll check and try to help you config it.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

You need to upload the featured image for this post to show the thumbnail in the post feed.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

The video on your post format Video is displayed as a video background, so there is no control & volume.

If you want to show full control, please insert this video in the post content.

Regards,
PenciDesign.

RudyMore replied

4 years ago

Customer Reply

URL: https://ivi.ee/sertification/inspektor-po-svarke-kak-stat-inspektorom-po-svarke/

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

About this case, please send me your post URL. I'll check and then send you a quick solution.

Regards,
PenciDesign.

RudyMore started the conversation

4 years ago

Conversation Start

Hi,

Video controls in embedded videos in posts are inactive, non-clickable (post video type), no sound too. Clickable only the Title of the video and logo of the channel. Title links take users to YouTube from our website.

Please, give me a clue what is the problem? How to configure video block elements of featured Video, like Title, breadcrumbs. etc.

Kind Regards

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