chaudron replied
Customer Reply
Great thanks - I have contacted the hosting provider
Public Ticket #20696
Banner in header won't update
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
When you've made any change in the customizer settings, your server will return the 406 error like the screen below:
Maybe this is a firewall blocking from the server settings. In this case, you need to contact the hosting supporter to get an efficient solution.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
The problem because one of your installed plugins has modified the customizer ajax data, so the customizer panel not working correctly.
Please try to deactivate all plugins (exclude the plugins that come with Soledad), then re-enable one by one to check which plugin causes this issue.
Regards,
PenciDesign.
chaudron replied
Customer Reply
Also with some other functions like Woocommerce settings I can't publish the updates in the customize settings
chaudron started the conversation
Conversation Start
Hey,
I just installed the lasted version 8.1.3 on all my website but it looks like that the HTML section for banners in the header won't work anymore. When I update the HTML it is not publishing.
Thanks for the support - Marcel
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