trim down text box | PenciDesign Support

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've fixed this issue.

Please check.

Regards,
PenciDesign.

apluslife replied

4 years ago

Customer Reply

Hi

Wondering how can I delete 1. "UNCATEGORIZED" and 2. the duplicated cover box . Thanks.

The link for your reference: https://apluslife.blog/

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've fixed this issue by going to Appearance → Customize → General → General Settings: turn on the "Get the Post Excerpt Length based on the Number of Letters" option.

Regards,

PenciDesign.

apluslife replied

4 years ago

Customer Reply

Hi, any good news?

it has been a while since I rasie out the question, would be great if support team could solve this problem asap. thanks.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please wait for me to check and then update your site again.

Regards,
PenciDesign.

apluslife replied

4 years ago

Customer Reply

Hi

Fyi the trim down text box isn't change.

Thanks.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've checked & your site currently using the latest version of Soledad.

Please check the trim down text box feature again.

Regards,
PenciDesign.

apluslife replied

4 years ago

Customer Reply

Hi,

Thanks for your reply.

Can link me to the relavent reference of how to update the latest version of Soledad ?

I follow https://pencidesign.ticksy.com/article/15633/ this link, but seems unsucessfully to make any change.

Thanks for your help.

Best,

Michelle

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

We've fixed this issue on the latest version of Soledad (8.0.6).

Please update your site then check again.

Regards,
PenciDesign.

apluslife replied

4 years ago

Customer Reply

is there any update so far? thanks.

apluslife replied

4 years ago

Customer Reply

Hi again, would like to follow up on this issue, thanks.

apluslife replied

4 years ago

Customer Reply

Hi, is there any update so far? thanks =)

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

This is a problem with the non-UTF8 (multibyte) languages code. Please wait for me to find the best solution then update your site soon.

Regards,
PenciDesign.

apluslife replied

4 years ago

Customer Reply

Hi, thanks for the reply.

But I found that after I change the length at Custom Excerpt Length, the lenght of posts are not the same.

Some are longer than the others. Any idea? thanks.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please go to Appearance → Customize → Posts Layouts:

→ Standard & Classic,

→ Other Layout

Then change the length you want to show at Custom Excerpt Length.

Regards,
PenciDesign.

apluslife started the conversation

4 years ago

Conversation Start

Hi there,

Would like to know how can I shorten /trim down the text box to make it looks smaller? thanks.