PenciDesign Supporter replied
Staff Reply
Hi,
The problem because your server has limited PHP timeout, so some speed optimization progress can't work properly.
Regards,
PenciDesign.
Public Ticket #20786
Slow loading
Conversation thread
jenniferw35 replied
Customer Reply
Wow, I tested, It work
Can you tell me why?
jenniferw35 replied
Customer Reply
Hi dear,
I have done
PenciDesign Supporter replied
Staff Reply
Hi,
Please edit the wp-config.php file: add/edit the following line in the wp-config.php of your WordPress
set_time_limit(300);
Then reply to this ticket when you've done.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me your site login credential in a PRIVATE reply. I'll log in and help you config.
Regards,
PenciDesign.
jenniferw35 replied
Customer Reply
hi dear,
It is not work for my site. It is still slow
PenciDesign Supporter replied
Staff Reply
Hi,
About this case, please read the detailed document here to improve the page speed loading time:
PenNews Theme | How to optimized your site speed?
Regards,
PenciDesign.
jenniferw35 started the conversation
Conversation Start
Dear Pennews support team,
I purchase your theme but I struggle to the loadding time of my website with your theme. If you access to my website - https://viewtech.today in the first time, it is loading very slow.
I have used cache plugin for the theme but time loading is still bad. Can you support me to fix it
I am looking forward to hearing from you
Best regard,
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