Good morning Team PenciDesign. I sent an email from i502Carter@gmail.com two days ago. But so far no response. Sometimes I go to spam. I would greatly appreciate it if you could look into that for me. Thank you for your time! :)

I'm having the same problem and I can't access my website. I'm also unable to open a ticket or send a message to the author of my template. Can someone please send me an email? My web designer registered my theme to a test page and then erased that page. Now I can't verify my purchase and I need to verify my purchase to open a ticket.

In the beginning of filling in the address of my website, I typed it wrongly. My website address is ‘www.lamiapizzataiwan.com’, but I typed ‘www.lamiapizzataiwan.con’.

Due to this mistyping, it always shows that my purchase code is not available.

Could you please help me to solve this problem?