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Public Ticket #20962

No preview of header while designing header.

Conversation thread

Kaydee Karam replied

Customer Reply

Thank You.

PenciDesign Supporter replied

Staff Reply

Hi,

This is a problem with the site cache, please clear all the site cache, browser cache then check again.

Regards,
PenciDesign.


Kaydee Karam replied

Customer Reply

When I open my website url from a new browser it first shows me the soledad demo footer and I have to refresh page in order to load the actual website footer. Please help.

PenciDesign Supporter replied

Staff Reply

Hi,

Please modify the Elementor Header & Footer display on the Homepage only then reload the Penci Header Builder again.

Regards,
PenciDesign.


Kaydee Karam replied

Customer Reply

I don't want to add any header for the homepage. I want to add it for rest of the website. How do I do that? I'm not able to do so from appearance

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site. You need to disable the header & footer of Elementor first, then start to customize the header.

Regards,
PenciDesign.


Kaydee Karam started the conversation

Conversation Start

Hey I removed my elementor header and now I'm trying to use Soledad header builder to make new one but while doing it, I can't see any preview of header and its elements. I followed the instructional video but still it doesn't give me any preview.

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