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Public Ticket #20980

Customizer doesn't work anymore

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PenciDesign Supporter replied

Staff Reply

Hi,

The problem is that one of your installed plugins conflicts with the Soledad theme.

Please try to disable all plugins (exclude the plugins that come with Soledad), then re-enable them one by one to check which plugin causes this issue.

Regards,
PenciDesign.


stefan151 started the conversation

Conversation Start

Hi

I have a problem with the customizer:
No matter what I change there, no changes are displayed. Even after publishing, the changes are not applied.

Example: If I disable the topbar, it still continues to show in the live preview. Even if I press "Publish", the TopBar still remains. Same with e.g. change of graphics or simply all settings.

I would ask for help!

Many greetings,

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