First slide not loading

Public Ticket #20984

Conversation thread

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please update Soledad to the latest version and temporarily disable the LiteSpeed cache then check again.

Regards,
PenciDesign.

megm replied

4 years ago

Customer Reply

I'm confused, I don't see anything about optimization under Customize.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

All the slider JS will be delay intill the user interact with your site. You can turn off this feature at Appearance → Customize → Speed Optimization → Optimize Javascripts: turn off the "Delay Javascript Execution" option.

Regards,
PenciDesign.

megm started the conversation

4 years ago

Conversation Start

This is my third ticket for this site. Not only is the slider not autoplaying, but the first slide is not loading at all unless you are logged in.

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