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Public Ticket #21098

Problem with comment form

Conversation thread

taptapcostumes replied

Customer Reply

thank you a lot, its solved. Great costumer support 

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed this issue.

Please clear all the browser cache then check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your site login credential in a PRIVATE reply. I'll log in and help you config it.

Regards,
PenciDesign.


taptapcostumes replied

Customer Reply

Thanks. Unfortunately It wasn’t the solution. “jetpack” was already added. If i deactivate the plugin you named, it is solved. 

Here is the text which is already filled in the field: 

analytics.js 

google-analytics

googletagmanager

analytics

gtag

url://stats.wp.com

_stq.push

browser-redirect/app.js

id:-js-extra

et_core_page_resource_fallback

window.$us === undefined

js-extra

fusionNavIsCollapsed

eio_lazy_vars

et_animation_data

wpforms_settings

var nfForms

//stats.wp.com

_stq.push

fluent_form_ff_form_instance_

cpLoadCSS

ninja_column_

var rbs_gallery_

var lepopup_

var billing_additional_field

var gtm4wp

var dataLayer_content

/ewww-image-optimizer/includes/load[_-]webp(\\.min)?.js

/ewww-image-optimizer/includes/check-webp(\\.min)?.js

ewww_webp_supported

/dist/js/browser-redirect/app.js

/perfmatters/js/lazyload.min.js

scripts.mediavine.com/tags/

initCubePortfolio

jetpack-lazy-images-js-enabled

jetpack-boost-critical-css

jetpack

PenciDesign Supporter replied

Staff Reply

Hi,

This is a problem with the Penci Shortcode & Performance plugin, please go to Appearance → Customize → Speed Optimization → Optimize Javascripts → Exclude Scripts from Delay Execution: add "jetpack" to the new line of this field.

Regards,
PenciDesign.


taptapcostumes started the conversation

Conversation Start

Hello, there is a problem with the comment form on single post pages. Under the box „Type your comment here“ is [script_13] displayed (attachment shows it). It is visible when you go to homepage as a visitor. I can‘t see it in my wordpress dashboard. If i disable the comment form, the problem is solved. 

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