Hi,
About this case, please:
Find:
<?php the_content(); ?>
Replace with:
<?php echo get_the_content(); ?>
This is a temporary solution, I'll check again on my development site and then update this ticket when I'm found the solution.
Regards,
PenciDesign.
Thanks a lot. But I restored to
<?php the_content(); ?>
and disabled all plugins except Elementor and Penci Shortcodes & Performance, but the page still not work. It seems the problem is not related to the plugins?
Hi,
I've fixed this issue by modifying the template file:
inc/template-builder/single-elements/content.php
Find:
<?php the_content(); ?>
Replace with:
<?php echo get_the_content(); ?>
Regards,
PenciDesign.
I'm sorry but this happens again after Soledad updated. Would you please leave a message about how to solve this by myself? Or is this a bug of the theme? May I solve this by creating a child theme?
The problem occurs again. I'm not sure if it is because some plugin or the theme updates. Would you please check it again?
Hi,
Yes. I'll address this issue in the future theme update.
Regards,
PenciDesign.
Cool, it fixed. May I ask what's the problem and how to avoid it in future?
Hi @devbean,
I've fixed your site issue.
Please check.
Regards,
PenciDesign.
Hi @Jacqueline,
Please create a new private ticket with your site login information. I'll check and help you config it correctly.
Regards,
PenciDesign.
I have enabled necessary plugins and switch theme back to Soledad.
Good morning.
I am experiencing the same thing with with one of my posts.
This links works: https://www.nrln.org/soledad/Blog/useful-links/
This link does not work https://www.nrln.org/soledad/useful-links-retirees/
Any ideas. Thank you.
Hi,
Please switch your site to the Soledad theme, I'll help you check and fix it.
Regards,
PenciDesign.
I tried disable all plugins except Elementor which will cause 500 if disabled, the problem remains. I switch to theme twenty twenty-two and disable Elementor, it works. So does it mean it is because Elementor?
Hi,
I've copied & pasted the post content to the testing site, the problem is not occurring here, so the problem may be from one of your installed plugins.
Please try to disable all plugins (excluding the plugins that come with Soledad) then re-enable them one by one to check which plugin causes this issue.
Regards,
PenciDesign.
I have a page with a list as posts catalog.The post page is blank if:
Otherwise, if list has 48 items but the last one without hyperlink, page is OK.
Want to join this conversation or access attachments? Sign in first.
Open your ticket archive, review validated licenses, and continue product support conversations from one customer portal.
