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Public Ticket #21292

background color globally should be white but is now white

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

1. I don't bypass anything, now I've checked your site again but the browser shows the warning message,

2. Because this problem doesn't exist on my browser, I can't debug & send you a solution.

Regards,
PenciDesign.


olafvangastel replied

Customer Reply

Do you bypass anything like cache or something?


i have tested it on brave browser, Safari and chrome. My client sees it on their mac and they are at a different location with a different ip-address and two visitors have given feedback regarding the same issue.

What could be the cause of this and how can we fix this?

PenciDesign Supporter replied

Staff Reply

Hi,

I'm also using the dark mode on macOS & your site always displays properly:

RJHdVWt.png

Regards,
PenciDesign.


olafvangastel replied

Customer Reply

so this is strange…

Could it be possible that the website changes because our devices are switches to darkmode?

PenciDesign Supporter replied

Staff Reply

Hi,

I'm still not found any problem on the page you've sent:

QMxXFRO.jpg

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site on my browser & not found this problem, please check again on another browser.

JobGSLK.jpg

Regards,
PenciDesign.


olafvangastel replied

Customer Reply

here yu go

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me a screenshot of this issue.

Regards,
PenciDesign.


olafvangastel started the conversation

Conversation Start

For some reason all background pages are black. The homepage i have now edited within bakery but globally it is black. please help. It should be white

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