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Public Ticket #21328

Tiktok feed

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Unfortunately, all the TikTok feeds loading directly from the TikTok server, so the Soledad theme can't be showing the default number of followers.

Regards,
PenciDesign.


mikkijack replied

Customer Reply

I added someone else's TikTok and it loaded fine.

Is there a minimum number of followers I need to have for it to show up?  That the only difference I can tell is that person has a lot of followers and i don't yet.

PenciDesign Supporter replied

Staff Reply

Hi,

About this issue, maybe WordPress still loading the content from the cache. Please delete this widget and then re-add it again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me a screenshot of the TikTok Widget settings.

Regards,
PenciDesign.


mikkijack started the conversation

Conversation Start

I'm inputting the name of my feed and it's not recognizing it.  My Tiktok feed is working and I'm typing it right, but it's saying profile not available, but that's not true.

How can I fix it?

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