PenciDesign replied
Staff Reply
Hi,
Let's change "Image format" to another one and select back to "Square -Cropped" and save it again
Best Regards,
PenciDesign
Public Ticket #2143
Instagram Slider
Conversation thread
kkaplane replied
Customer Reply
it is set like this
PenciDesign replied
Staff Reply
Hi,
Please go to Appearance > Widgets > edit your instagram slider widget > on "Image format" > select "Square -Cropped" and save it again.
Best Regards,
PenciDesign
kkaplane replied
Customer Reply
updated, the pictures appear now but the cropping does not work.
www.jubeltage.at
best karin
PenciDesign replied
Staff Reply
Hi,
Please check this guide to know how to solved this issue:
\https://pencidesign.ticksy.com/ticket/1502898/
\If it doesn't work, let's send me your admin url and admin account. I will take it a look on this help you.
\Best Regards,
\PenciDesign
kkaplane started the conversation
Conversation Start
Hi!
The Instagram Slider doesn't work anymore. I have tried to set it up again, but no change. Best regards, Karin
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