Downloadbale file not working

Public Ticket #21456

Conversation thread

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

About this problem, please read the document detail here to understand how to resolve it by yourself.

Regards,
PenciDesign.

uneebk started the conversation

4 years ago

Conversation Start

Hi sir,

I purchase this theme and when I download the file and install it on my site dashboard it shows an error. Can you please help me fix this? The "Installable WordPress file only" is not working. We also attached the pic, can you please help me to solve this error!

Thanks & Regards,

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