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Public Ticket #21493

Comment form name and email fields do not show

Conversation thread

B Buijs replied

Customer Reply

Deleted my compu browser caches too, it's fine now, thank you soo much!

PenciDesign Supporter replied

Staff Reply

Hi,

Here is a screenshot of your post on my browser right now, all the comment fields display properly:

WLw2n5w.png

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Your site still loads the content from the cache,  please clear all the W3 Total Cache, clear all the browser cache then check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please check the code you've added on Appearance → Customize → Custom CSS:

GdMFxrW.png

Do you understand how this code works? If you've not understood, please delete, clear all the cache then check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please clear all the site cache, minify cache then check your site again.

If the problem still persists, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

Regards,
PenciDesign.


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