Skip to content
Public Ticket #21549

Theme Installation to WP

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

The problem is that you've uploaded the wrong file.

If you downloaded the "All files and documentation" package from ThemeForest, please extract the zipped package downloaded from ThemeForest to your desktop. In the extracted package you will find soledad.zip which is the WordPress theme file.

If you downloaded "Installable WordPress file only" from ThemeForest, you just need to use this file for your installation.

For more information, please read the document here: https://soledad.pencidesign.net/soledad-document/#import-demo

Regards,
PenciDesign.


findtheforeignerin started the conversation

Conversation Start

Hello, I'm trying to upload Soledad v8.2.1zip into wordpress but it shows me

"The package could not be installed. The theme is missing the style.css stylesheet.Theme installation failed."

Could you please help?

Want to join this conversation or access attachments? Sign in first.