Elementor changes not updating on my wordpress site

Public Ticket #21679

Elementor changes not updating on my wordpress site

Conversation thread

jennagrier replied

4 years ago

Customer Reply

Hi,

thank you so much for your help, everything is working perfect now. I hadn't configured the homepage as I am new to the blogging world and I am still trying to become familiar with WP. Thanks again for rectifying the issue.

Best wishes

Jenna

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've tried to change the page name "Homepage" element settings and config it as the homepage for your site. It working properly without any issue.

Please check.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

Regards,
PenciDesign.

jennagrier started the conversation

4 years ago

Conversation Start

Hi, when making changes using the Elementor webiste builder, upon updating the changes do not occur in my WP site. I have regenerated the files and data under Tools and also cleared my browser and server caches and still no luck.

I changed my theme to a default WP (Hello Elementor) and tried again and it worked so I am guessing it is Soledad theme that the issue is with. Any advice would be appreciated.

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