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Public Ticket #21859

Active Theme

Conversation thread

tanin replied

Customer Reply

thank you

PenciDesign Supporter replied

Staff Reply

Hi,

I've activated the theme license for your site.

The problem is that your server can't connect to our license checking system.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

Regards,
PenciDesign.


tanin started the conversation

Conversation Start

I can not activate soledad themeĀ 

The system can't detect your purchase. Please activate Soledad to use full features of the theme. We're sorry about this but we built the activation system to prevent piracy of our themes in the internet, we can do better serve our paying customers.

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