I have a problem with Penci Big Grid,

Public Ticket #22059

I have a problem with Penci Big Grid,

Conversation thread

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

For the Ajax Filter, you should check the styling and loading animation on the Elementor preview screen only. The data loading needs to load a lot of system resources, so the browser may not respond.

Regards,
PenciDesign.

mohamedSEO replied

4 years ago

Customer Reply

This is very frequent and so far I can't add or edit any section
Everything works fine except heading ajax filter

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

You should publish this page and check this feature in the new tab. Maybe your browser has crashed when you check it in the live editor of Elementor.

Regards,
PenciDesign.

mohamedSEO replied

4 years ago

Customer Reply

When I click on heading ajax filter the site stops working and heavy

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

I've fixed this issue.

Please clear all the browser cache then check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

4 years ago

Staff Reply

Hi,

Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

Regards,
PenciDesign.

mohamedSEO started the conversation

4 years ago

Conversation Start

I have a problem with Penci Big Grid,

I used Soledad Theme version was 8.2.1 and Heading Ajax filter was working and displaying the posts of selected tag in the way like screen-1
After updating the theme to version 8.2.4, there is a difference in the way the posts of the selected tag are displayed like screen-2

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